Privacy Policy

Last updated: July 3, 2026

1. Introduction

Threadly (“we,” “our,” or “us”) operates the e-commerce store at threadly-ma3.madethis.app. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through our store. By using our site, you consent to the practices described here.

2. Information We Collect

We collect information you provide directly to us, including:

Name, email address, shipping address, and phone number when you place an order.
Account credentials if you create a Threadly account.
Communications you send us, such as customer support messages.

We also collect information automatically when you use our site:

Log data: IP address, browser type, referring pages, and pages viewed.
Device data: device identifiers, operating system, and screen resolution.
Cookies and similar tracking technologies (see Section 6).

3. How We Use Your Information

We use collected information to:

Process and fulfill orders, including communicating with dropship suppliers.
Send order confirmations, shipping updates, and receipts.
Respond to customer support inquiries.
Improve our store, detect fraud, and troubleshoot issues.
Send promotional emails if you opt in (you may opt out at any time).
Comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We share your data only with:

Dropship suppliers (such as AliExpress, CJdropshipping, and Trendsi) to fulfill your orders — sharing is limited to the information needed for shipment.
Payment processors to complete transactions securely. We do not store your full payment card details.
Service providers who assist us with hosting, analytics, and customer communications, under confidentiality obligations.
Legal authorities when required by law or to protect rights and safety.

5. Your Rights (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Correction: Request we correct inaccurate data.
Deletion: Request deletion of your personal data (subject to legal obligations).
Opt-out of sale: We do not sell data. California residents may exercise CCPA rights by contacting us.
Data portability: Request your data in a machine-readable format.
Object to processing: Object to certain uses of your data.

To exercise these rights, email us at team@threadly-ma3.madethis.app. We respond within 30 days.

6. Cookies

We use cookies and similar technologies to maintain your session, remember your cart, and analyze site traffic. You can disable cookies in your browser settings; some site features may not function correctly without them.

7. Data Retention

We retain your personal data for as long as necessary to fulfill orders, comply with legal requirements, and resolve disputes. Order records are retained for a minimum of five years for tax and accounting purposes.

8. Security

We employ industry-standard security measures including TLS encryption for data in transit. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our store is not directed to children under 13. We do not knowingly collect personal information from children. Contact us if you believe a child has provided us with personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy with an updated date. Continued use of our store after changes constitutes acceptance.

11. Contact

Questions? Contact us at team@threadly-ma3.madethis.app.